One platform, every channel.
Every interaction is tracked, every message personalized, and every channel works together to create stronger student relationships.
Unified Conversations with Chatboard
Chatboard is Eduhub’s all-in-one communication hub. From AI-powered chatbots to structured flows, every student conversation is managed in a single platform—so no questions get lost.
- AI Chatbot – Provide instant answers, 24/7
- Conversation Flows – Guide students with custom flows
- Meta-Synced Templates – Send approved templates
- Unified Inbox – All channels managed in one place
Direct Messaging
Send bulk or one-to-one messages directly from Salesforce campaigns.
Engagement Tracking
See full message history in each prospect or student profile.
Trigger-Based Messaging
Automate reminders and updates via WhatsApp or SMS.
Meet students where they are with SMS & Whatsapp
Eduhub connects directly with WhatsApp and SMS, fully integrated with Salesforce. Universities can send campaigns, track replies, and log every interaction directly on the student record.
Personalize communication at scale with smart email automation
With Salesforce Marketing Cloud Account Engagement, Eduhub makes email more powerful than ever.
- Email Journeys – Create journeys for your segmentations
- Automate – Map paths from inquiry to enrollment
- Dynamic Content – Tailor emails by any prospect criteria
- Student Scoring – Rank leads based on engagement.
- Full Integration – Trigger WhatsApp or SMS from email journeys.
Frequently Asked Questions
Everything you need to know about multi-channel student engagement.
How does Eduhub support student nurturing?
Eduhub allows universities to design automated journeys across email, WhatsApp, and SMS. You can send reminders, deadline updates, or personalized follow-ups based on each student’s stage in the funnel.
Can messages be personalized for different student groups?
Yes. With smart segmentation, you can segment students by country, program of interest, or application stage. Each segment receives tailored communication that feels relevant to them.
How does Chatboard fit into the engagement strategy?
Chatboard acts as a unified communication hub. It combines AI-powered chatbots, custom flows, and a single inbox for all conversations—so universities never miss a student interaction.
Can we track engagement history for every student?
Absolutely. Every message sent through email, WhatsApp, SMS, or Chatboard is logged on the student’s Salesforce record. Universities have a full 360° view of communication history.
How does WhatsApp integration work?
Eduhub is an official Meta partner, so WhatsApp messages are sent securely through the official Business API. Universities can send campaigns, use templates, and even trigger messages directly from Salesforce journeys.
Can email journeys connect with other channels?
Yes. Email journeys in Salesforce Marketing Cloud Account Engagement can trigger WhatsApp or SMS messages based on student actions, creating seamless multi-channel nurturing.
What role does scoring play in engagement?
Student engagement is tracked and scored automatically. This helps universities prioritize the most interested prospects and focus follow-up efforts where they matter most.
One platform, every channel.
Every interaction is tracked, every message personalized, and every channel works together to create stronger student relationships.
Unified Conversations with Chatboard
Chatboard is Eduhub’s all-in-one communication hub. From AI-powered chatbots to structured flows, every student conversation is managed in a single platform—so no questions get lost.
- AI Chatbot – Provide instant answers, 24/7
- Conversation Flows – Guide students with custom flows
- Meta-Synced Templates – Send approved templates
- Unified Inbox – All channels managed in one place
Direct Messaging
Send bulk or one-to-one messages directly from Salesforce campaigns.
Engagement Tracking
See full message history in each prospect or student profile.
Trigger-Based Messaging
Automate reminders and updates via WhatsApp or SMS.
Meet students where they are with SMS & Whatsapp
Eduhub connects directly with WhatsApp and SMS, fully integrated with Salesforce. Universities can send campaigns, track replies, and log every interaction directly on the student record.
Personalize communication at scale with smart email automation
- Email Journeys – Create journeys for your segmentations
- Automate – Map paths from inquiry to enrollment
- Dynamic Content – Tailor emails by any prospect criteria
- Student Scoring – Rank leads based on engagement.
- Full Integration – Trigger WhatsApp or SMS from email journeys.
Frequently Asked Questions
Everything you need to know about multi-channel student engagement.
How does Eduhub support student nurturing?
Eduhub allows universities to design automated journeys across email, WhatsApp, and SMS. You can send reminders, deadline updates, or personalized follow-ups based on each student’s stage in the funnel.
Can messages be personalized for different student groups?
Yes. With smart segmentation, you can segment students by country, program of interest, or application stage. Each segment receives tailored communication that feels relevant to them.
How does Chatboard fit into the engagement strategy?
Chatboard acts as a unified communication hub. It combines AI-powered chatbots, custom flows, and a single inbox for all conversations—so universities never miss a student interaction.
Can we track engagement history for every student?
Absolutely. Every message sent through email, WhatsApp, SMS, or Chatboard is logged on the student’s Salesforce record. Universities have a full 360° view of communication history.
How does WhatsApp integration work?
Eduhub is an official Meta partner, so WhatsApp messages are sent securely through the official Business API. Universities can send campaigns, use templates, and even trigger messages directly from Salesforce journeys.
Can email journeys connect with other channels?
Yes. Email journeys in Salesforce Marketing Cloud Account Engagement can trigger WhatsApp or SMS messages based on student actions, creating seamless multi-channel nurturing.
What role does scoring play in engagement?
Student engagement is tracked and scored automatically. This helps universities prioritize the most interested prospects and focus follow-up efforts where they matter most.
